TERMS & CONDITIONS
About these terms
These terms apply to your use of titanfastenersupply.com and to quotes and orders placed through it. By using the site or submitting a form, you agree to them. The site is intended for contractors, businesses and adults 18 or older. If you are buying for a company, you confirm you are authorized to do so. Our Privacy Policy explains how we handle your information.
Quotes and orders
- Submitting the Request a Quote or Order form is a request, not a purchase. A quote becomes an order only when a Titan sales representative confirms it by email or phone.
- Prices, availability and lead times can change without notice until we confirm your order. Quoted prices are good for the period stated on the quote, or 30 days if none is stated.
- Quantities may be adjusted to standard package sizes. Sales tax applies unless we have a valid exemption certificate on file for your company.
- Delivery dates are estimates. We will tell you promptly if an item is delayed or unavailable.
Payment, returns and credit
- Payment is due as stated on your invoice. Credit accounts are subject to approval and to the terms of your credit agreement with Titan.
- Returns are handled with your sales representative. Items must be unused and in original packaging. Special-order, cut-to-length and non-stock items may not be returnable, and a restocking fee may apply.
- Please inspect deliveries on receipt and report shortages or damage within 48 hours.
Product information and warranties
Product descriptions, specifications and images on this site come from manufacturers and distributors and may contain errors or change over time. You are responsible for confirming that a product is suitable for your application and meets the codes that apply to your job. Products carry the manufacturer's warranty, which we pass through to you. Titan makes no additional warranty of any kind, express or implied, including merchantability or fitness for a particular purpose, except where the law does not allow that exclusion.
Using the site
You may browse the site and use the forms for their intended purpose. You agree not to submit false information, scrape or copy the catalog, interfere with the site's operation, or use it for any unlawful purpose. We may refuse or cancel any request we believe is fraudulent or abusive.
Our content
The Titan name, logos, text, photos and design on this site belong to Titan Fastener & Supply or are used under license from manufacturers and brand owners. You may not copy or use them without our written permission, other than to view the site and share links to it.
Third-party links
The site links to manufacturer websites, Google Maps and other outside sites. We do not control those sites and are not responsible for their content or practices.
Limitation of liability
The site is provided "as is." To the fullest extent the law allows, Titan is not liable for indirect, incidental, special or consequential damages (including lost profits or job delays) arising from the site or from products sold through it. Our total liability for any order is limited to the amount you paid Titan for the goods at issue.
Governing law
These terms are governed by the laws of the State of Tennessee. Any dispute will be resolved in the state or federal courts located in Davidson County, Tennessee.
Changes
We may update these terms from time to time. The current version is always posted here with the date at the top, and it applies to orders placed after that date.
Contact
Titan Fastener & Supply, 935 Rep. John Lewis Way S, Nashville, TN 37203. Phone (615) 734-3451. Email sales@titanfastenersupply.com.